Introduction
Thank you for shopping with Lezo.in! We strive to provide the best products and service to our customers. If you are not completely satisfied with your purchase, we are here to help.
Refund Eligibility
To be eligible for a refund, please ensure that:
- The product was purchased from Lezo.in.
- The product is unused, in its original packaging, and in the same condition that you received it.
- You request a refund within 30 days of the purchase date.
Non-Refundable Items
Please note that certain items cannot be returned, including:
- Perishable goods (e.g., seeds, fertilizers).
- Items that have been opened or used.
- Gift cards.
Refund Process
- Contact Us: To initiate a refund, please contact us at [email protected]. Include your order number, details of the product, and the reason for the refund request.
- Return the Product: If your request is approved, we will provide you with instructions on how to return the item. You will be responsible for paying the return shipping costs.
- Processing the Refund: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
Late or Missing Refunds
If you haven’t received your refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].
Changes to This Policy
We may update our Refund Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.
Contact Us
If you have any questions about our Refund Policy, please contact us at:
Email: [email protected]
Thank you for choosing Lezo.in for your agriculture needs!